The Post Graduate Certificate in Quality Assurance in Education programme has been necessitated by the fact het of late tertiary education has seen a massive increase in external and internal quality assurance (QA) activity around the world. The programme targets practising quality assurance professionals and individuals who wish to play a role in quality assurance in tertiary education contexts in particular.
Maintaining Quality within the Institution focuses on how people can undertake define, measure, monitor and improve internal quality. This program provides an introduction to the contexts and approaches of internal quality monitoring, addressing at a range of cultural, methodological and practical considerations. it also explores how institutions can plan quality strategies and operations, and different methods for assessing and evaluating quality.