The Role of Records Management in Small Micro and Medium Enterprises (SMMEs) in South Africa and Its Implications for Business SustainabilityThe study investigated the nature of records management (RM) in enhancing small, micro and medium enterprises (SMMEs) sustainability in South Africa. Indubitably, RM practices play a crucial role in supporting business return on investment, sustaining business decision making, and improving sustainable business management. The study adopted a case study; purposive sampling techniques and in-depth interviews were conducted to gather data from 23 SMMEs in Nkonkobe Municipality. The findings indicated that despite enormous contribution of the SMMEs to the South African economy, no actual RM policy existed to guide them in their business processes, and how business records should be managed and preserved